Effective Date: July 2024
Introduction
At SM Therapies, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal data in compliance with the General Data Protection Regulation (GDPR).
1. Data Controller
Sepideh MHojatoleslami at SM Therapies LTD
info@smtherapies.co.uk
2. What Data We Collect
We may collect and process the following personal data:
– *Contact Information*: Name, email address, phone number, postal address.
– *Session Information*: Notes and records from therapy sessions.
– *Website Usage Data*: IP address, browser type, and information about how you use our website.
– *Financial Information*: Payment details if you book and pay for sessions online.
3. How We Use Your Data
We use your data for the following purposes:
– To provide and manage our therapy services.
– To communicate with you regarding appointments and administrative matters.
– To process payments for our services.
– To improve our website and services.
– To comply with legal obligations.
4. Legal Basis for Processing Your Data
We process your data based on the following legal grounds:
– *Consent*: When you provide consent for us to process your data (e.g., subscribing to a newsletter).
– *Contract*: When processing is necessary for the performance of a contract with you (e.g., providing therapy services).
– *Legal Obligation*: When processing is necessary to comply with legal obligations.
– *Legitimate Interests*: When processing is necessary for our legitimate interests, provided your interests and fundamental rights do not override those interests.
5. Data Sharing
We do not share your personal data with third parties except:
– With your explicit consent.
– When required by law or regulatory authorities.
– With service providers who assist us in providing our services, under strict confidentiality agreements.
6. Data Security
We implement appropriate technical and organisational measures to protect your personal data against accidental or unlawful destruction, loss, alteration, unauthorised disclosure, or access.
7. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes we collected it for, including for legal, accounting, or reporting requirements.
8. Your Rights
Under the GDPR, you have the following rights regarding your personal data:
– *Access*: You have the right to request access to your personal data.
– *Rectification*: You have the right to request correction of inaccurate or incomplete data.
– *Erasure*: You have the right to request the deletion of your personal data.
– *Restriction*: You have the right to request the restriction of processing your personal data.
– *Data Portability*: You have the right to receive your personal data in a structured, commonly used, and machine-readable format.
– *Objection*: You have the right to object to the processing of your personal data.
9. Cookies
Our website uses cookies to enhance user experience. You can set your browser to refuse all or some browser cookies or to alert you when websites set or access cookies.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website.
11. Contact Us
If you have any questions or concerns regarding this privacy policy or do not wish for for your data to be processed, please write to us directly on info@smtherapies.co.uk
